Operational Excellence
October 31, 2024
A New Era for Energy: An open letter from our CEO
Looking ahead to embrace change and lead the path forward
To our customers, communities, employees and stakeholders:
Over my eight years at Xcel Energy, including the past three as CEO, I have had the honor of leading our company as we positioned it for continued growth, while helping our industry prepare for the future. Throughout, our focus has been on how we meet the next challenge to better care for and serve our customers, our communities and the environment.
Xcel Energy has a long history of not just providing energy to customers, but of continuously looking ahead to ensure we are embracing change and leading the path forward. Today, as our country’s energy grid faces a critical moment, we have that opportunity once again.
Over my eight years at Xcel Energy, including the past three as CEO, I have had the honor of leading our company as we positioned it for continued growth, while helping our industry prepare for the future. Throughout, our focus has been on how we meet the next challenge to better care for and serve our customers, our communities and the environment.
Xcel Energy has a long history of not just providing energy to customers, but of continuously looking ahead to ensure we are embracing change and leading the path forward. Today, as our country’s energy grid faces a critical moment, we have that opportunity once again.
We are seeing unprecedented customer demand driven by all the ways we use electricity, from smarter homes and businesses to transportation and advanced technologies. This demand will only continue to grow. At the same time, we face a significant and growing risk of extreme weather events and other threats to the reliability and safety of our electrical system. And finally, we continue to help our communities transition to the clean energy future that will benefit them – and the environment – for years to come.
Our new five-year investment plan is the latest example of how Xcel Energy is proactively planning and preparing for our long-term energy needs by focusing on four core areas: clean energy, customer support, capacity, and safety and reliability.
Our new five-year investment plan is the latest example of how Xcel Energy is proactively planning and preparing for our long-term energy needs by focusing on four core areas: clean energy, customer support, capacity, and safety and reliability.
We are expanding, strengthening and modernizing our energy grid to continue delivering the safe and reliable energy that powers our customers and local economies, while we execute on our strategic priorities to lead the clean energy transition, enhance the customer experience and keep bills as low as possible.
Through close collaboration with regulators, policymakers, community leaders and stakeholders, we will work to ensure we meet this historic moment while supporting the economic growth and prosperity of our communities. As we make these necessary investments, we will remain committed to operating efficiently while continuously seeking improvements to save our customers money and equip them with the tools they need to minimize energy costs.
Our talented workforce of 12,000 coworkers is built for this challenge, and we know our union partners, contractors and suppliers are up to the challenge as well. As the first major energy company in the U.S. to commit to an ambitious carbon-free goal, we now operate the cleanest large generation portfolio in the nation. And we continually strive to earn the position as one of the most reliable energy companies in the country by investing in our people, infrastructure and technology to mitigate risk and deliver the safe and trusted service our customers expect. We are committed to building on that legacy.
We are honored to serve millions of homes and businesses across eight Western and Midwestern states, and we look forward to working closely with you as we build our clean energy future – together. To read more about our investment plan, please visit our website XcelEnergy.com/Future.
Bob Frenzel
Xcel Energy Chairman, President and CEO
Through close collaboration with regulators, policymakers, community leaders and stakeholders, we will work to ensure we meet this historic moment while supporting the economic growth and prosperity of our communities. As we make these necessary investments, we will remain committed to operating efficiently while continuously seeking improvements to save our customers money and equip them with the tools they need to minimize energy costs.
Our talented workforce of 12,000 coworkers is built for this challenge, and we know our union partners, contractors and suppliers are up to the challenge as well. As the first major energy company in the U.S. to commit to an ambitious carbon-free goal, we now operate the cleanest large generation portfolio in the nation. And we continually strive to earn the position as one of the most reliable energy companies in the country by investing in our people, infrastructure and technology to mitigate risk and deliver the safe and trusted service our customers expect. We are committed to building on that legacy.
We are honored to serve millions of homes and businesses across eight Western and Midwestern states, and we look forward to working closely with you as we build our clean energy future – together. To read more about our investment plan, please visit our website XcelEnergy.com/Future.
Bob Frenzel
Xcel Energy Chairman, President and CEO