Community Commitment
March 7, 2024
Statement from Xcel Energy regarding wildfires in the Texas Panhandle
Xcel Energy (XEL) issued the following statement regarding the wildfires in the Texas Panhandle:
Our thoughts continue to be with the families and communities impacted by the wildfires in the Texas Panhandle. We are also grateful for the courageous first responders that have worked to fight the fires and help save lives and property.
As longstanding members of the west Texas community, we will continue to support our neighbors in this recovery, and we thank our frontline workers who have worked long hours over the past several days to restore electrical service to those who can receive power in the impacted areas.
Xcel Energy has been cooperating with the investigations into the wildfires and has been conducting its own review. Based on currently available information, Xcel Energy acknowledges that its facilities appear to have been involved in an ignition of the Smokehouse Creek fire.
Xcel Energy disputes claims that it acted negligently in maintaining and operating its infrastructure; however, we encourage people who had property destroyed by or livestock lost in the Smokehouse Creek fire to submit a claim to Xcel Energy through our claims process. We will review and respond to any such claims in an expeditious manner, with a priority on claims from any person that lost their home in the Smokehouse Creek fire. A claim form and instructions for submission can be found by visiting www.xcelenergy.com and scrolling to the bottom righthand side of that page, to the "Claims Process" link under Customer Support Claims Services | Customer Support | Xcel Energy.
Xcel Energy notes that the Windy Deuce fire reportedly impacted many structures in and around Fritch, Texas. Xcel does not believe that its facilities caused the ignition of the Windy Deuce fire, and we are not aware of any allegation that Xcel Energy’s facilities caused this fire.
Based on preliminary information disclosed by authorities on March 5, Xcel Energy understands that 47 occupied homes in Hemphill County and up to 17 occupied homes in Roberts County were destroyed by the Smokehouse Creek fire. With respect to Hutchinson County, which was impacted by both the Smokehouse Creek fire and the Windy Deuce fire, Xcel Energy’s preliminary understanding based on the areas impacted is that the number of occupied homes lost due to the Smokehouse Creek fire appear to be fewer than in Hemphill County. These numbers are subject to change as more information becomes available.
Xcel Energy will continue to work with regulators and policymakers to evaluate the evolving nature of the wildfire risk and advance effective wildfire mitigation strategies to keep the public safe and our systems resilient.
Statement from Bob Frenzel, Chairman, President and CEO of Xcel Energy:
“Xcel Energy, through our Southwestern Public Service Company (SPS) subsidiary, has operated in the Texas Panhandle for more than 100 years. The people in this region are our friends, neighbors and relatives. We are deeply saddened by the losses incurred in this community, and we are committed to supporting its renewal and recovery.”